Returns and Exchanges

Return Policy:

We guarantee full credit for all defective products. You may return defective product up to 14 days after you receive the product. No refunds will be allowed after 14 days. All products will need to be returned in original shipping carton with all items unopened.


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at choly@lqcompany.com


Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at choly@lqcompany.com and send your item to our U.S. office: LQ TACTICAL INC, 4755 Alpine Drive ,Stafford, TX77477, USA.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Please call us at (832) 999-4597 or email us at choly@lqcompany.com if you have any questions.